Papers with dialogue segmentation
Joint Dialogue Topic Segmentation and Categorization: A Case Study on Clinical Spoken Conversations (2023.emnlp-industry)
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| Challenge: | Utilizing natural language processing in clinical conversations is effective to improve the efficiency of workflows for medical staff and patients. |
| Approach: | They propose a model for dialogue segmentation and topic categorization that integrates natural language processing techniques into a joint model. |
| Outcome: | The proposed model improves on follow-up calls for diabetes management and reduces computational complexity and cost. |
Overcome Noise and Bias: Segmentation-Aided Multi-Granularity Denoising and Debiasing for Enhanced Quarduples Extraction in Dialogue (2024.emnlp-main)
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| Challenge: | Existing methods for generating sentiment quadruples in dialogues face heightened noise and order bias challenges, leading to decreased robustness and accuracy. |
| Approach: | They propose a Segmentation-Aided multi-grained denoising and debiasing method to address noise and order bias challenges in ABSA. |
| Outcome: | The proposed method achieves word-level denoising and utterance-level demoising via topic-aware dialogue segmentation. |
SuperDialseg: A Large-scale Dataset for Supervised Dialogue Segmentation (2023.emnlp-main)
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| Challenge: | Empirical studies show that supervised learning is extremely effective in in-domain datasets and models trained on SuperDialseg can achieve good generalization ability on out-of-domain data. |
| Approach: | They propose a supervised definition of dialogue segmentation points using document-grounded dialogues and a large-scale supervised dataset called SuperDialseg. |
| Outcome: | The proposed model can achieve good generalization ability on out-of-domain data. |
Leveraging Summarization for Unsupervised Dialogue Topic Segmentation (2024.findings-naacl)
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Aleksei Artemiev, Daniil Parinov, Alexey Grishanov, Ivan Borisov, Alexey Vasilev, Daniil Muravetskii, Aleksey Rezvykh, Aleksei Goncharov, Andrey Savchenko
| Challenge: | Existing methods to segment textual data are difficult to handle for noisy spoken dialogues. |
| Approach: | They propose to leverage dialogue summaries for unsupervised topic segmentation . they show that the new approach outperforms state-of-the-art methods in unsupervised segmentation and requires less setup . |
| Outcome: | The proposed approach outperforms state-of-the-art methods in unsupervised topic segmentation and requires less setup. |
S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMs (2024.findings-acl)
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Sarkar Snigdha Sarathi Das, Chirag Shah, Mengting Wan, Jennifer Neville, Longqi Yang, Reid Andersen, Georg Buscher, Tara Safavi
| Challenge: | Dialogue state tracking (DST) was based on narrow task-oriented conversations . however, large language models have ushered in more flexible open-domain chat systems . |
| Approach: | They propose a method that combines dialogue segmentation and state tracking within open-domain dialogues to improve long context tracking. |
| Outcome: | The proposed method outperforms the state-of-the-art on open-domain dialogue datasets and publicly available datasets. |